Philly concierges name winners of 2017 'Best for our Guests' awards

Philadelphia Area Concierge Association_PACA • 9 August 2017

Hospitality experts give top dining, cultural and shopping suggestions for visitors


Philadelphia's hospitality industry is in the midst of a boom driven by a few years of high-profile events and anticipated future engagements that will continue to drive tourism, whether for leisure or for business.

On Tuesday, the Philadelphia Area Concierge Association (PACA), the region's top hospitality industry organization, announced the winners of the 2017 "Best for Our Guests" awards during a ceremony at the Residences at the Ritz Carlton.

Hotel recommendations are tricky. They don't have the anonymity of Yelp or the generality of a stranger's suggestions on Reddit. They aren't a friend's guarantee or a review from a publication. If you ask a concierge for advice about what to do, you're expecting a certain authority up front that spares you every bit of legwork involved in making your plans. Concierges are the consummate facilitators. 

This year's winners were selected in 10 categories, each with three to five nominees. Below are the winners and runners-up.

-Fine Dining

Winner: Volver

Nominees: EstiaLa Famiglia, Ristorante PanoramaVernick Food & Drink

-Casual Dining

Winner: Gran Caffe L’Aquila

Nominees: Bud & Marilyn’sMarathon GrillOyster HousePennsylvania 6

-New Restaurant

Winner: Harp & Crown

Nominees: Dim Sum HouseJamesRooster Soup Co.


Winner: Macy's

Nominees: Boyd’s, Burlington Coat Factory, Century 21, Nordstrom Rack

-Cultural Attraction

Winner: The Barnes

Nominees: Independence HallNational Museum of American Jewish HistoryPhiladelphia Museum of ArtReading Terminal Market

-Tourist Site

Winner: One Liberty Observation Deck

Nominees: Independence HallReading Terminal MarketRocky Steps


Winner: Walnut Street Theatre

Nominees: Academy of MusicKimmel Center for the Performing ArtsMerriam Theater

-Music Venue

Winner: Academy of Music

Nominees: Chris’ Jazz CaféThe Kimmel Center for the Performing ArtsSouthWells Fargo Center


Winner: Philadelphia Trolley Works/Big Bus Company

Nominees: Philadelphia Sightseeing ToursPhilly Tour Hub


Winner: Penn’s Landing (Blue Cross RiverRink/Spruce Street Harbor Park)

Nominees: Franklin InstitutePlease Touch MuseumPhiladelphia Zoo


All selections were made by PACA members and received votes based on overall positive commentary provided by the concierges’ guests, tenants and residents throughout the year.



Source: PhillyVoice